The Admin Panel is the place within Splash where admin users can manage all the Game Actions, Custom Actions, and Game Transactions in the system.
Admin panel contents:
1. Game Actions
Game Actions are activities that are tracked by Splash for the purpose of determining if a user has completed a Challenge or Game Activity. For example, if an organization wanted to set up a Lead Generation Challenge that required users to enter 35 Leads within one week, the Game Action would be the specific "action" of creating a Lead in SugarCRM.
The parameters of Challenge like "Quantity" or the number of times the action must be taken are set within the Challenge when configuring the Game Activity. For more details see the Splash Guide on "Creating Challenges, Badges, Rewards, and Levels".
There are the standard Game Actions that are preconfigured by the system when the first Game is initiated. A full list of Game Actions can be seen by navigating to Admin > Game Actions.
You can edit any of the game actions by clicking on the pencil icon, next to each item.
2. Custom Actions
Custom Actions are actions created by users after the initial Game has been initiated. They are separated into their own management screen so users can easily see which actions they have created. Creating a Custom Action is a way users can extend the existing functionality to enable unique kinds of tracking that can be used in Challenges.
Creating Custom Actions
To create a Custom Action follow the steps listed below.
1. Click on Admin in the navigation and then select Custom Actions
2. Once the Custom Actions management screen has loaded click on the Add custom action button in the top right-hand corner of the screen.
3. You will need to enter the name, the action, the point category, and the number of points they earn each time they compete in the action. Finally, click the checkbox if you want the action to be active.
a. Name: This field is for the "Name" of the Custom Action. This field functions as a label in the same way a field in SugarCRM has a "Display Label".
b. Action: This field is for the database name for the custom action. It functions the same way as the "Field Name" in SugarCRM.
c. Instance ID: This field will fill in for you automatically and should be the URL of your SugarCRM instance.
d. Point Category: This field is for designating which category the awarded Points belong to. (Note: Point Category is part of a feature that is on the development road map but has not been finished. In the future users will be able to see their points by category and admins will be able to report on this.)
e. Points: This field is used to set the number of Points awarded to a user when completing this Custom Action.
f. Is Active: This checkbox designates whether the Custom Action is active or inactive. If the box is checked then the Custom Action will be active and accessible when adding and modifying Challenges.
4. Once you have filled out each of these fields click the Create button.
5. After the Custom Action configuration screen loads, you will now have to define the Custom Action condition. A new area will appear below the data you entered. To start the process, click on the "Add New" bottom in the right-hand corner of the screen.
3. Game Transactions
Game Transactions are an auditable history of Game Actions and Custom Actions that have been tracked by Splash. Admins have the ability to see all the actions completed by their Players. Each column can be used to filter Game Transactions. If you want to see all the Game Transactions for a specific player simply click into the dropdown and choose the player from the drop-down. If you'd like to see Game Transactions based on the Game Action that was taken the process is the same. Click into the dropdown and select the desired Game Action.