Oana Cengher
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Activity overview
Latest activity by Oana Cengher-
Oana Cengher created an article,
Zendesk NetSuite Integration
Email productsupport@fayebsg.com for assistance with the NetSuite - Zendesk Integration Application by Faye. Operating Manual Coming!
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Oana Cengher created an article,
Sugar Freshdesk Integration - Default Field Mapping
Sugar Account - Freshdesk Companies Map SUGAR SELL ACCOUNTS SYNC DIRECTION FRESHDESK COMPANIES ID à Unique External Company ID (not visible in UI or via export) Name ß à Name Website ß ...
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Oana Cengher created an article,
Sugar Freshdesk Integration - Standard Syncs
Overview This article will walk you through the Standard Syncs available in the Sugar Freshdesk Integration. Standard Syncs 1. Sugar Account to/from Freshdesk Companies This is a bi-directional...
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Oana Cengher created an article,
Sugar Freshdesk Integration - Installation and Configuration
Overview The installation and configuration of the Sugar Freshdesk Integration entails three major steps: Submission of the Onboarding Form for the provisioning of the integration bridge by Faye I...
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Oana Cengher created an article,
Sugar Freshdesk Integration - Overview and Onboarding Form
Overview The SugarCRM Freshdesk Integration by Faye seamlessly brings Freshdesk data into SugarCRM, providing users with a more holistic account view. This integration allows users to effortlessly ...
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Oana Cengher created an article,
Highlight Field - Installation, Configuration and User Guide
Overview The Highlight Field add-on introduces a new field type to Studio called Highlight Text that can be used to draw the attention of Sugar users to key information on the screen. Table of C...
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Oana Cengher created an article,
Masked Text - Installation, Configuration and User Guide
Overview The Masked Text add-on introduces the new Masked Text field type and protects sensitive information stored in Sugar from prying eyes or inadvertent glances at the screen. Table of Con...
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Oana Cengher created an article,
Last Modified Info - Installation and Configuration
Overview The Last Modified Info add-on compliments Sugar’s standard audit log functionality by displaying when select fields were modified within the record view layout of an Account, Contact, or L...
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Oana Cengher created an article,
Star Rating - Installation and Configuration
Overview The Star Rating add-on introduces the new Star Rating field type and allows users to rate an Account or Lead in Sugar and provide a visual representation of that rating. Table of Content...
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Oana Cengher created an article,
How to set up the Flare integration record in NetSuite
Overview This article walks you through the steps needed to set up the NetSuite integration record needed for connecting to Flare by explaining how to obtain your Client ID and Client Secret. St...