
Oana Cengher
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Articles
Recent activity by Oana Cengher-
How to Create a New Box.com Application
Overview In order to complete the Box Integration for Sugar configuration, you will need to create a Box.com Application. Please follow the below steps and return to the configuration steps here. ...
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Zendesk NetSuite Integration
Email productsupport@fayebsg.com for assistance with the NetSuite - Zendesk Integration Application by Faye. Operating Manual Coming!
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Sugar Freshdesk Integration - Overview and Onboarding Form
Overview The SugarCRM Freshdesk Integration by Faye seamlessly brings Freshdesk data into SugarCRM, providing users with a more holistic account view. This integration allows users to effortlessly ...
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Sugar Freshdesk Integration - Default Field Mapping
Sugar Account - Freshdesk Companies Map SUGAR SELL ACCOUNTS SYNC DIRECTION FRESHDESK COMPANIES ID à Unique External Company ID (not visible in UI or via export) Name ß à Name Website ß ...
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Sugar Freshdesk Integration - Standard Syncs
Overview This article will walk you through the Standard Syncs available in the Sugar Freshdesk Integration. Standard Syncs 1. Sugar Account to/from Freshdesk Companies This is a bi-directional...
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Sugar Freshdesk Integration - Installation and Configuration
Overview The installation and configuration of the Sugar Freshdesk Integration entails three major steps: Submission of the Onboarding Form for the provisioning of the integration bridge by Faye I...
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Messaging for Sugar - User Guide
Overview Faye’s Messaging for Sugar allows users to send personalized text and multimedia messages to people in your Sugar database without a single line of code. What is Messaging for Sugar? We’ve...
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Last Modified Info - Installation and Configuration
Overview The Last Modified Info add-on compliments Sugar’s standard audit log functionality by displaying when select fields were modified within the record view layout of an Account, Contact, or L...
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Star Rating - Installation and Configuration
Overview The Star Rating add-on introduces the new Star Rating field type and allows users to rate an Account or Lead in Sugar and provide a visual representation of that rating. Table of Content...
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Highlight Field - Installation, Configuration and User Guide
Overview The Highlight Field add-on introduces a new field type to Studio called Highlight Text that can be used to draw the attention of Sugar users to key information on the screen. Table of C...