Oana Cengher
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Articles
Votes on activity by Oana Cengher-
Dashboard Deployer
Overview All SugarCRM users have the ability to create multiple dashboards, allowing them to switch their focus as required. Admin users can help others to change their hats when required by equ...
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Zendesk NetSuite Integration
Email productsupport@fayebsg.com for assistance with the NetSuite - Zendesk Integration Application by Faye. Operating Manual Coming!
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Sugar Freshdesk Integration - Default Field Mapping
Sugar Account - Freshdesk Companies Map SUGAR SELL ACCOUNTS SYNC DIRECTION FRESHDESK COMPANIES ID à Unique External Company ID (not visible in UI or via export) Name ß à Name Website ß ...
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Sugar Freshdesk Integration - Standard Syncs
Overview This article will walk you through the Standard Syncs available in the Sugar Freshdesk Integration. Standard Syncs 1. Sugar Account to/from Freshdesk Companies This is a bi-directional...
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Sugar Freshdesk Integration - Installation and Configuration
Overview The installation and configuration of the Sugar Freshdesk Integration entails three major steps: Submission of the Onboarding Form for the provisioning of the integration bridge by Faye I...
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Sugar Freshdesk Integration - Overview and Onboarding Form
Overview The SugarCRM Freshdesk Integration by Faye seamlessly brings Freshdesk data into SugarCRM, providing users with a more holistic account view. This integration allows users to effortlessly ...
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Highlight Field - Installation, Configuration and User Guide
Overview The Highlight Field add-on introduces a new field type to Studio called Highlight Text that can be used to draw the attention of Sugar users to key information on the screen. Table of C...
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Masked Text - Installation, Configuration and User Guide
Overview The Masked Text add-on introduces the new Masked Text field type and protects sensitive information stored in Sugar from prying eyes or inadvertent glances at the screen. Table of Con...
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Last Modified Info - Installation and Configuration
Overview The Last Modified Info add-on compliments Sugar’s standard audit log functionality by displaying when select fields were modified within the record view layout of an Account, Contact, or L...
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Star Rating - Installation and Configuration
Overview The Star Rating add-on introduces the new Star Rating field type and allows users to rate an Account or Lead in Sugar and provide a visual representation of that rating. Table of Content...